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Project Management Team Leadership

 
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About This Course

This course covers the roles and responsibilities of the project management team leader, in particular, their responsibility with regard to project stakeholders. The course also discusses how project management team leaders can build a positive team environment through effective communication, team building activities, problem-solving, and reflective listening.

Features

  • Mobile-friendly
  • Audio-enabled
  • Badge and credit-awarding
  • Real-world case studies
  • Fully accessible
  • Games & Flashcards
  • Expert-supported
  • Video content

Topics

  • Types of teams
  • Tuckman model
  • Project life cycle
  • Project boundaries
  • Stakeholders
  • Sources of power
  • Authority
  • Leadership roles
  • Human resource planning
  • Meeting management
  • Team-building activities
  • Reflective listening
  • Virtual teams
  • Decision making
  • Conflict resolution
  • Team communication
  • Communications management plan
  • Change requests
  • Team problems
  • Disruptive team members
  • Project schedule
  • Scope creep and feature creep
  • Work breakdown structure

Outcomes

  • Define a team and identify six common types of teams
  • Explain Bruce Tuckman's model of group development
  • Describe how the project life cycle is relevant to team issues
  • List the three sources of power for project management team leaders
  • Describe ways to manage stakeholder expectations
  • Explain different types of team building activities
  • Define reflective listening
  • Identify the challenges of virtual teams and how they relate to the project management team leader's roles
  • Compare and contrast voting and consensus as methods for decision-making
  • More effectively identify and resolve team problems
  • Explain the different characteristics of effective and open team communication
  • Identify the best practices for using e-mail and telephone among team members
  • Identify several common team problems and apply methods for resolving these issues

Certifications

  • CAPM®/PMP®/PgMP® — 18 credits

    • Technical PDUs — 4 credit(s)
    • Leadership PDUs — 13 credit(s)
    • Strategic/Business PDUs — 1 credit(s)
  • PfMP® — 11 credits

    • Technical PDUs — 0 credit(s)
    • Leadership PDUs — 10 credit(s)
    • Strategic/Business PDUs — 1 credit(s)
  • PMI-ACP® — 13 credits

    • Technical PDUs — 2 credit(s)
    • Leadership PDUs — 10 credit(s)
    • Strategic/Business PDUs — 1 credit(s)
  • PMI-PBA® — 11 credits

    • Technical PDUs — 0 credit(s)
    • Leadership PDUs — 10 credit(s)
    • Strategic/Business PDUs — 1 credit(s)
  • PMI-RMP® — 11 credits

    • Technical PDUs — 0 credit(s)
    • Leadership PDUs — 10 credit(s)
    • Strategic/Business PDUs — 1 credit(s)
  • PMI-SP® — 11 credits

    • Technical PDUs — 0 credit(s)
    • Leadership PDUs — 10 credit(s)
    • Strategic/Business PDUs — 1 credit(s)