High-Demand Skill Infographic - Customer Service

Customer Service is ranked as the third most sought-after skill in today’s job market, as per LinkedIn’s 2023 analysis. The U.S. Bureau of Labor Statistics reports that the count of Customer Service employment opportunities stands at 2,898,900. Though customer service jobs are predicted to decline marginally in the next decade, this career path will still offer more open positions than many others. As it is a popular entry point in most organizations, possessing the abilities of a proficient customer service representative – such as active listening, problem-solving, follow-through, empathy, and positivity – can prove to be invaluable when climbing the ladder within a company or moving to new companies. If you are searching for a suitable starting point for your professional journey, we strongly recommend pursuing a Customer Service certification.

Campus.com partners with industry experts to review the best courses based on rigorous criteria, including content coverage, lecture quality, quiz quality, assignment quality, and certificate brand. Read our detailed reviews of Customer Courses here.

You can also search more broadly for customer service courses at our Certificate Search Site.